Mission Statement: Blandfordia Real Estate
To return to the traditional values of the estate agent where ethics, honesty and duty of care, coupled with leading edge processes blending technology, systems, advice and communication are used to maximise the result for our clients in every transaction.
Ethics. We adhere to a set of principles of right conduct. See our Code of Ethics statement.
Honesty. We are true to our word and reject any misleading or deceptive conduct.
Duty of care. We, as agents, act on behalf of our clients to protect and provide for our client’s interests, as if they were our own.
Technology. We promote the use of leading edge technology; Rockend’s REST Professional version 8.0 for Property Management, Commerce Australia’s My Desktop for Sales and MYOB Accounting Plus version 18 for Accounts.
Systems. Our complete policies and procedures manuals ensure compliance with all client, legal and procedural requirements and ensure the highest standards can be replicated over all areas.
Advice. We give fair, honest and impartial advice. This advice is not restricted to basic real estate matters and we work with a small professional panel of advisers in the fields of tax, financial planning, valuation, mortgage and depreciation.
Communication. We give consistent and regular feedback to landlords and vendors to the extent that our clients should never have to call us first. We return phone calls and emails promptly.
Blandfordia Real Estate: Code of Ethics
To observe the highest levels of professional conduct in undertaking business activities in light of the core values of trust, integrity, honesty and respect. Specifically we observe the following principles;
- Acting in the best interests of our clients and not allowing our own interests or those of our employer to override the interests of our clients.
- Acting with due skill, care and diligence in conducting our business.
- Retaining client confidentiality at all times.
- Avoiding and/or disclosing any real or perceived conflicts of interest.
- Respecting the dignity of others.
- Never knowingly misleading or deceiving others.
- Complying at all times with all governing legislation and by-laws, rules and all regulations of all professional bodies of which we are members.
- Treating fellow real estate practitioners with respect and professional courtesy.
- Rejecting uncertainty by not giving any proposed action, service or activity the benefit of doubt. If we are uncertain as to whether it complies with our Code of Ethics, we will reject it.
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